Every buyer has their record, and their phone number is the key.

A new order on the same number joins the same record, whether they bought from the storefront, the sales funnel or your shop.

No account for the buyer.

my.ezone.ly/dashboard/customers
The customer list

The whole customer, not half.

One record, not records scattered about.

The phone number brings all of a buyer's orders into one place: their addresses, your notes on them, and their history with you.

Explore orders
my.ezone.ly/dashboard/customers/12
One customer's record

The full history, returns included.

What they bought, when, for how much, and what they returned and why. You read the whole picture before you answer their call.

Explore orders

The shop and the storefront on the same person.

A point-of-sale sale is recorded onto the same record when you take their number, so you see the whole buyer instead of half of them.

Explore point of sale

Sort your buyers by what matters to you.

By order count, by value, by last purchase, or by city. And you export the list to a spreadsheet file.

Explore analytics

And no hoops for your customer.

  • Approve a wholesale buyer from here.

    The approval request appears on the customer record, you accept or reject it, and the attribute stays with them until you change it.

  • And we do not ask your buyer for an account.

    A guest purchase builds the same record. An account is their choice, not your requirement, so you do not lose a buyer at sign-up.

A segment of your buyers, and one message.

Pick the buyers in one city, or the ones who bought more than once, and send them a single message on WhatsApp.

  • A segment by city or by order count
  • One message reaching the whole segment
  • Replies arrive at your store's number

Segments are built from the orders themselves.

my.ezone.ly/dashboard/apps/whatsapp
Setting up WhatsApp notifications

Questions merchants ask

How does the system recognise a returning buyer?

By their phone number. A new order on the same number is added to the same record, whichever channel it came from: the storefront, the sales funnel, the till or the manual order. You do not have to search for them; the new order finds its record by itself.

Does the buyer need an account?

No. The record is built from their orders, whether they created an account or bought as a guest. The account is their choice, not your requirement, so you do not lose a buyer at the sign-up step.

Do shop sales enter the customer record?

Yes, if you record their number at the till. The same number joins their shop purchases and their storefront purchases, so you see their real value.

Can I export my customer list?

Yes, to a file you open in any spreadsheet program, after sorting or filtering it by city or by order count. You use it to send one message to a segment of them on WhatsApp.

Where do I approve a wholesale buyer?

From the customer record itself. You accept or reject the approval request, the attribute stays with them until you change it, and wholesale prices show to them when they sign in. You can also approve your existing buyers before you turn wholesale mode on.

Can I see the return reason in the record?

Yes. A return is a recorded state with its reason on its order, so you read the buyer's full history before you reply to them.

Know your buyer.

Seven full days to try it, no card. Your store opens today on a free domain.