And an Arabic video library.
Short lessons explaining the dashboard step by step from inside it, and a written Arabic guide with every theme.
Explore the storefront and themes
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Arabic support from inside the dashboard.
A support button on every page, a chat a person from the ezone team answers, and a video library explaining the dashboard in Arabic.
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Write from the page you are standing on.
You do not go to an inbox or an outside form. The support panel opens over your work, and you write from where you are.
- The support panel opens from any page
- You write over your work without leaving it
- The page's context goes with your message
The reply comes from the ezone team, in Arabic.
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A clear conversation, start to finish.
You know if anyone is online.
An online marker shows you the team's status before you write. And if nobody is there, your message arrives and they answer it when they return.
All your conversations in one place.
You open the old conversation and read what was agreed, with no digging through an inbox or a phone.
Rate the conversation when it ends.
Your rating reaches the team with your note, and support is measured by what you say rather than by what we say.
And before you write to anyone.
And a question about your data is answered by the assistant.
How much did I sell yesterday does not need a person. The assistant reads your store and answers in Arabic in seconds.
Explore artificial intelligence
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You see the team's status before you write.
Works with
Questions merchants ask
What is the difference between live support and the assistant?
The assistant answers you about your data: your sales, your orders and your stock. Live support is people from the ezone team, for problems and questions about the platform itself and about setting up your store. You use both together: the assistant for the number, support for the problem.
Is support always available?
The support button is always in the dashboard, and an online marker shows you the team's status before you write. If nobody is online, your message arrives and they answer it as soon as they return.
Are my old conversations erased?
No. Your full conversation history is kept in the same place, with its files and images, and you open it and search it whenever you want. So you go back to what was agreed a month later with no digging through an inbox.
Can I send a voice note?
Yes, when explaining is longer than typing. Voice notes work in both directions.
Where do I learn to use the dashboard?
From the video library inside the dashboard, and from the Arabic guide attached to every theme. You learn while you work, not before you start.
Does the team see my data?
The context of the page you are standing on goes with your message so they understand your question. Access is governed and recorded. And you rate the conversation when it ends, and your rating and note reach the team.
Ask, and a person answers you.
Seven full days to try it, no card. Your store opens today on a free domain.