Every order in one list.

The storefront, the sales funnel, the point of sale and the manual order all enter the same line: the same record, the same follow-up, the same numbers.

my.ezone.ly/dashboard/orders
The order list in the ezone dashboard

Every channel, one list.

Every order carries its channel, and you filter the list by it and see each door's sales on its own with no side spreadsheet.

my.ezone.ly/dashboard/channels
Sales channels
  • The storefront, the funnel, the till and the manual order together
  • Filter by channel, state, date and zone
  • Search by the customer's name or phone number

From scattered places to one list.

Before

  • Store orders in one place, WhatsApp orders in another
  • Changing statuses one order at a time
  • Abandoned carts simply lost

With ezone

  • Every channel in one list
  • A bulk change for dozens of orders in one click
  • Name, number and cart contents in front of you

Governed states, and a bulk change.

States move in an order that does not break and cannot be skipped, you change dozens of orders in one go, and you step back from a mistake.

  • A governed state order that cannot be skipped
  • A bulk change across dozens of orders in one click
  • Undo the last bulk change

Every change is recorded with the name of who made it.

my.ezone.ly/dashboard/orders/1007
One order in full

The order that came in on WhatsApp.

Record it yourself in a minute: a customer, products, an address and a payment method. It enters the same list and holds the stock.

Explore WhatsApp notifications
my.ezone.ly/dashboard/orders/new
Creating an order by hand

Edit the order's lines after recording it.

Your buyer changed their mind before shipping, so you edit the items, the quantities and the address, and the stock and the amount follow the edit.

Explore products
my.ezone.ly/dashboard/orders/1007
One order in full

And small things that save you time.

  • Files in both directions.

    You send a file to the buyer with their order, and they can send you a file or a photo before you ship.

  • Notifications with quiet hours.

    New orders reach you as soon as they are recorded, and you set the hours when you do not want a notification on your phone.

An abandoned cart is not lost.

Anyone who started and did not finish shows with their name, their number and what was in their cart, so you talk to them or turn it into a recorded order.

  • A name, a number and the cart contents in front of you
  • Follow up on WhatsApp from the same screen
  • Turn it into a recorded order in one click

It shows for the storefront and the sales funnels.

my.ezone.ly/dashboard/orders/abandoned
Abandoned carts

Governed states, and a record that is never erased.

Questions merchants ask

Can I edit an order after it is created?

Yes. You edit the items, the quantities, the address and the payment method before it is assigned for delivery, and the stock and the amount follow the edit. Every change is recorded in the order's history with the name of who made it.

What does the buyer see in the tracking link?

Their order's status and the order details themselves, with no account and no app. The thank-you page after checkout links to the same page.

How do I tell storefront orders from sales-funnel orders?

Every order carries its channel. You filter the list by channel and see each channel's sales separately in analytics, so you know which door deserves your advertising. The manual order carries its channel too, so it does not get mixed in.

Can I attach a file to an order?

Yes, in both directions. You attach a file for the buyer, and they can attach a file or a photo to their order. The files are kept with the order.

Is stock held at the order or at payment?

At the moment the order is created. The quantity drops from the available count at that same moment, whichever channel the order came from, so you never sell a piece twice.

I changed the state of ten orders by mistake. What do I do?

You undo the last bulk change. States move in a governed order that stops a jump to a state that makes no sense. And every change is recorded with the name of who made it and the time.

Take your first order.

Seven full days to try it, no card. Your store opens today on a free domain.