The order moves, and the status reaches you from the road.

Your own drivers on their app, or one of 12 courier companies ready to connect. You choose the method per order.

Delivery is inside Libya.

my.ezone.ly/dashboard/delivery/carriers
Couriers ready to connect

12 courier companies ready to connect.

You connect the company you work with from inside the dashboard, hand it the order in one click, and the status comes back to the system.

my.ezone.ly/dashboard/delivery/carriers/vanex
Setting up a courier
  • Connecting happens from the dashboard, with no middleman and no phone call
  • You pick the right company for each order on its own
  • The status comes back to the order by itself, refreshed every hour

The same road, without the phone calls.

Before

  • The customer calls to ask where the order is
  • You call the driver to find out how far they are
  • The cash they carry lives in someone's memory

With ezone

  • A tracking link the customer opens with no account
  • The driver updates the status from the road
  • Cash custody written against every order

Or your own drivers.

Add your drivers in the dashboard, hand out the orders, and follow who is carrying what today and how much is left with them.

Explore orders
my.ezone.ly/dashboard/delivery/drivers
The driver fleet

An Arabic driver app.

The driver accepts the order on their phone, updates its status from the road, and records the handover and the collection from where they are.

Explore the wallet and collection
my.ezone.ly/dashboard/delivery/drivers/3
A driver's page and their float

From the cart to the customer's door.

  • Your zones and your rates, set by you.

    Write the delivery zones and the price of each, and the cost is worked out in the cart and shown to the buyer before they confirm.

  • A tracking link for the buyer, with no account.

    The buyer opens the link and sees their order's status, with no app and no sign-up, and calls you less.

  • Packing slips and invoices.

    Print the order's slip and its invoice from the same screen, so the parcel leaves with its paperwork and the buyer gets their invoice.

Cash custody is written down, not remembered.

What the driver or the courier collected is recorded against its order, and the settlement between you runs on recorded numbers instead of memory.

  • Every collected amount is tied to its order
  • Each driver's custody is visible until handover
  • Settlement on a statement you read and export

The movement enters your wallet as soon as it is recorded.

my.ezone.ly/dashboard/wallet/transactions
The wallet's movement history

Questions merchants ask

Can I use my drivers and a courier company together?

Yes. You choose a method per order: a driver from your fleet or one of the connected courier companies, depending on the zone, the parcel size and how fast it has to arrive. You can change the method on the order itself before it leaves.

How does the driver hand over cash-on-delivery money?

The driver records the collection in their app, and the amount is recorded against its order and against that driver's custody. When they hand the cash over you count it and confirm the handover, and any difference is recorded.

Can the buyer see where their order is?

They get a tracking link showing their order's status, with no account and no app. The status refreshes itself every hour, and the thank-you page after checkout links to the same page.

What happens if an order is returned?

A return is a recorded state with its reason on the order, and the stock goes back. The shipment carries its own returned state, so you read the order later and know exactly what happened.

Do you ship outside Libya?

Delivery is inside Libya. Selling is open to buyers in nine countries who order and pay online, and international shipping is not available today. Inside Libya you deliver with your drivers or with a courier company you pick per order.

Who sets the delivery price?

You do. You write your zones and the price of each, it is worked out in the cart, and the buyer sees it before confirming. And you can set an expected delivery window per zone as well.

Deliver your first order.

Seven full days to try it, no card. Your store opens today on a free domain.